Are your services HIPAA compliant?

Yes. All our medical billing and RCM processes are fully HIPAA compliant. We use encrypted systems, secure data transfer, and strict access protocols to protect sensitive patient data. Our team is trained in HIPAA guidelines, ensuring compliance and safeguarding your practice at every step.

What does a medical billing company do?

A medical billing company manages the end-to-end revenue cycle. This includes patient registration, insurance verification, coding, claim submission, payment posting, denial management, and accounts receivable (AR) follow-up. Outsourcing to experts helps practices reduce admin workload, cut errors, and secure faster reimbursements.

Why should I choose your company for medical billing?

We bring proven expertise across multiple specialties with certified coders, HIPAA-compliant workflows, and transparent reporting. Our focus is reducing denials, minimizing AR days, and improving practice profitability—so providers can focus on patient care while we handle the financial side.

How soon do you submit claims after service?

Claims are typically submitted within 24–48 hours of service. Every claim is carefully reviewed and scrubbed for errors before submission, helping prevent rejections, speed up reimbursements, and keep your revenue cycle flowing smoothly.

How do you handle claim denials and rejections?

Our team investigates each denial, corrects errors, and resubmits promptly. We also file appeals when necessary and provide denial trend reports to help practices prevent recurring issues. This proactive approach recovers lost revenue and reduces future denials.

What specialties do you provide billing services for?

We serve a wide range of specialties including family medicine, cardiology, orthopedics, mental health, urgent care, internal medicine, and more. Our certified coders apply specialty-specific expertise to ensure accurate coding and faster approvals.

How long does the credentialing process take?

Credentialing typically takes 90–120 days depending on payer requirements. We handle CAQH updates, payer applications, and renewals—keeping providers credentialed and preventing revenue delays caused by incomplete or expired profiles.

What is AR (Accounts Receivable) management, and why is it important?

AR management focuses on collecting unpaid claims and patient balances. Effective AR management prevents revenue leakage, improves cash flow, and reduces bad debt. Our AR specialists follow up with payers and patients to ensure timely payments.

How do you prevent claim rejections?

We use advanced claim scrubbing tools, accurate medical coding, and expert review to submit clean claims the first time. By catching errors early, we minimize rejections, speed up reimbursements, and improve overall claim acceptance rates.

Can you customize services for different practice sizes?

Yes. We tailor solutions for solo practitioners, group practices, and multi-specialty clinics. Whether you need end-to-end RCM or specific services like credentialing, AR management, or coding, we adjust our approach to match your practice’s unique needs.

Psychiatry Billing Case Study | 35% Denials Reduced, Collections Doubled

Introduction

If you run a psychiatry practice, this might sound familiar:

Claims are being submitted, but payments are still delayed
Denials keep increasing without clear reasons
Your billing team says everything is handled — but revenue tells a different story

This was the reality for a mental health provider managing over 3,000 patient encounters per month across in-person and telehealth services.

Despite being credentialed with major insurance payers, the practice struggled with high denial rates, slow reimbursements, and limited visibility into collections.

Practice Overview

Specialty	Psychiatry / Mental Health
Provider Size	1 Psychiatrist
Service Type	In-person and Telepsychiatry
Monthly Volume	3,000+ encounters
EHR System	TherapyNotes
Payers	Medicare, Medicaid, BCBS, UHC, Molina, Health Net

Key Results Snapshot

Denial rate reduced from 35% to 9%
First-pass claim approval increased from 56% to 92%
Monthly collections doubled from $120K to $240K
Faster reimbursements and improved AR follow-ups
Better visibility into revenue and billing performance

The Challenge: “Why Are We Seeing Patients but Not Getting Paid Faster?”

The provider wasn’t struggling with patient volume.

The real issue was what many practices quietly face:

Denial rate reduced from 35% to 9%
First-pass claim approval increased from 56% to 92%
Monthly collections doubled from $120K to $240K
Faster reimbursements and improved AR follow-ups
Better visibility into revenue and billing performance

From the outside, operations seemed normal.
But internally, the concern was clear:

The Solution: Fixing the Gaps That Were Slowing Revenue

Atlantis RCM stepped in with a focused strategy to stabilize and improve the revenue cycle.

Coding Accuracy and Audit
A detailed audit identified inconsistencies in CPT code usage. Corrections ensured accurate and compliant claim submissions.
Improved Claim Submission Workflow
A structured workflow ensured claims were submitted on time and error-free, reducing delays from the start.
Proactive Denial Management
A system was implemented to track, analyze, and resolve denials quickly, preventing repeated issues.
Strong AR Follow-Up
Dedicated follow-up processes ensured outstanding claims were actively pursued, improving cash flow.
Telehealth Billing Optimization
Billing processes were refined to reduce telehealth-related rejections and compliance issues.
Better Reporting and Visibility
The provider gained clear insights into collections, claims, and revenue trends, enabling better decision-making.

Get in touch with us

By checking this box, you agree to receive text messages from Atlantis RCM related to (conversational purposes) at the phone number provided above. You may reply STOP to opt-out at any time. Reply HELP for assistance. Messages and data rates may apply. Message frequency will vary.
Learn more on our Privacy Policy Page and Terms and Conditions.

The Results: From Revenue Delays to Predictable Growth

Within a short period, the practice experienced measurable improvements:

Denial rate dropped from 35% to 9%
First-pass approval improved from 56% to 92%
Monthly collections increased from $120K to $240K
Faster reimbursements and reduced AR delays

The billing process became more predictable, allowing the provider to focus on patient care instead of chasing payments.

Operational Improvements

Beyond financial gains, the practice saw significant operational improvements:

More organized billing workflows
Improved communication with payers
Detailed reporting for every claim and payment
Better visibility into revenue performance
Reduced administrative stress

A More Stable and Scalable Practice

Today, the practice operates with:

Consistent billing performance
Reduced denial risk
Stronger cash flow
Clear financial visibility

Atlantis RCM continues to support the provider with ongoing medical billing optimization and revenue cycle improvements.

Transform Your Revenue Cycle with Atlantis RCM

Optimize collections, reduce denials, and unlock hidden revenue opportunities.

Get a Free Medical
Billing Audit

Identify revenue leaks and missed
opportunities in your billing process.

Uncover what you're losing and
how to fix it.

Start Your Free Audit

Schedule a Meeting
with Experts

See how Atlantis RCM can streamline
your workflow and boost cash flow.

Get a personalized walkthrough
tailored to your practice.

Schedule a Meeting

Need Help?
Contact Us Anytime

Our billing specialists are ready to
support you with real-time solutions.

Fast answers. Reliable support.
Real results.

Call Us

How Atlantis RCM Helped a Psychiatry Practice Reduce Denials and Double Monthly Collections