Are your services HIPAA compliant?

Yes. All our medical billing and RCM processes are fully HIPAA compliant. We use encrypted systems, secure data transfer, and strict access protocols to protect sensitive patient data. Our team is trained in HIPAA guidelines, ensuring compliance and safeguarding your practice at every step.

What does a medical billing company do?

A medical billing company manages the end-to-end revenue cycle. This includes patient registration, insurance verification, coding, claim submission, payment posting, denial management, and accounts receivable (AR) follow-up. Outsourcing to experts helps practices reduce admin workload, cut errors, and secure faster reimbursements.

Why should I choose your company for medical billing?

We bring proven expertise across multiple specialties with certified coders, HIPAA-compliant workflows, and transparent reporting. Our focus is reducing denials, minimizing AR days, and improving practice profitability—so providers can focus on patient care while we handle the financial side.

How soon do you submit claims after service?

Claims are typically submitted within 24–48 hours of service. Every claim is carefully reviewed and scrubbed for errors before submission, helping prevent rejections, speed up reimbursements, and keep your revenue cycle flowing smoothly.

How do you handle claim denials and rejections?

Our team investigates each denial, corrects errors, and resubmits promptly. We also file appeals when necessary and provide denial trend reports to help practices prevent recurring issues. This proactive approach recovers lost revenue and reduces future denials.

What specialties do you provide billing services for?

We serve a wide range of specialties including family medicine, cardiology, orthopedics, mental health, urgent care, internal medicine, and more. Our certified coders apply specialty-specific expertise to ensure accurate coding and faster approvals.

How long does the credentialing process take?

Credentialing typically takes 90–120 days depending on payer requirements. We handle CAQH updates, payer applications, and renewals—keeping providers credentialed and preventing revenue delays caused by incomplete or expired profiles.

What is AR (Accounts Receivable) management, and why is it important?

AR management focuses on collecting unpaid claims and patient balances. Effective AR management prevents revenue leakage, improves cash flow, and reduces bad debt. Our AR specialists follow up with payers and patients to ensure timely payments.

How do you prevent claim rejections?

We use advanced claim scrubbing tools, accurate medical coding, and expert review to submit clean claims the first time. By catching errors early, we minimize rejections, speed up reimbursements, and improve overall claim acceptance rates.

Can you customize services for different practice sizes?

Yes. We tailor solutions for solo practitioners, group practices, and multi-specialty clinics. Whether you need end-to-end RCM or specific services like credentialing, AR management, or coding, we adjust our approach to match your practice’s unique needs.

Terms and Conditions

These Terms and Conditions outline the rules and guidelines for accessing and using our Website. By accessing or using our Website, you agree to comply with and be bound by these Terms.

Privacy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to review it to understand how your data is handled.

Access and Use

Atlantis RCM grants you a non-exclusive, non-transferable, revocable license to access and use our Website strictly in accordance with these Terms. You agree not to:

Use the Website for any unlawful purpose.
Copy, distribute, modify, or create derivative works from our content without prior written consent.
Engage in any activity that disrupts or interferes with the Website’s functionality.
Use automated systems, bots, or scripts to access the Website.

Intellectual Property

All content on this Website, including text, graphics, logos, images, software, and other material, is the property of Atlantis RCM or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without explicit permission.

Third-Party Links

Our Website may contain links to third-party websites for additional resources or services. Atlantis RCM does not endorse any responsibility for third-party content. We encourage you to review their terms and privacy policies before engaging with them.

Information Provided to the Website

By submitting any information to the Website, including forms, inquiries, or feedback, you grant Atlantis RCM the right to use such information under our Privacy Policy. You agree that any information provided is accurate, does not infringe on third-party rights, and is not misleading or unlawful.

Communication Channel

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Atlantis RCM, messages may be received related to

Customer Care> Schedule and Reminders

Example: Hi Jonathan, this is a reminder of your meeting with Atlantis RCM on 21st Dec at 12:00 am EST. Reply STOP to opt out from the Atlantis RCM, message data rates may apply, messaging frequency may vary, text HELP for assistance."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to appointments.

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from Atlantis RCM can be done in the following ways:

They fill out the Website form available on the 'Contact Us' page.

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.atlantisrcm.com

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions. pages.

User Conduct

By using this Website, you agree not to:

Post or transmit any unlawful, harmful, or offensive content.
Violate any applicable local, state, or federal laws.
Impersonate any person or entity or misrepresent your affiliation with one.
Engage in fraudulent, deceptive, or misleading activities.

Atlantis RCM reserves the right to terminate or restrict access to users who violate these terms.

Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, if you violate these Terms or engage in any activity that may harm Atlantis RCM or its users.

Modification to Terms of Use

Atlantis RCM reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website constitutes acceptance of the revised Terms.

Limitation of Liability

To the fullest extent permitted by law, Atlantis RCM, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website. This includes, but is not limited to, damages for lost profits, data loss, or service interruptions.

Indemnity

You agree to indemnify, defend, and hold harmless Atlantis RCM, its officers, and employees from any claims, damages, losses, or expenses arising out of or relating to your violation of these Terms, misuse of the Website, or infringement of any third-party rights.

Miscellaneous

These Terms constitute the entire agreement between you and Atlantis RCM concerning your use of the Website. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any provision shall not constitute a waiver of that provision.

Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions or your personal information, please contact us:

Atlantis RCM
Email: [email protected]
Phone: (877) 778-3263