At Atlantis RCM, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information and protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing or using our website or services, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from using our services.
Personal Information: We may collect personally identifiable information (PII) such as your name, email address, phone number, and postal address when you voluntarily provide it to us through our website, forms, or other means of communication.
Protected Health Information (PHI): In the course of providing our medical billing, coding, and credentialing services, we may collect PHI in compliance with HIPAA. This includes but is not limited to medical records, treatment histories, insurance information, and other healthcare-related details.
Non-Personal Information: We may also collect non-personal information, such as IP addresses, browser types, and usage patterns, which helps us improve our website functionality and enhance your user experience.
We may use your personal information for the following purposes:
To provide, manage, and improve our revenue cycle management, billing, coding, and credentialing services.
To respond to your inquiries, feedback, or requests for information.
To send you relevant updates, newsletters, or service-related announcements.
To administer and manage your account, including billing and payment processing.
To comply with legal obligations, including applicable healthcare regulations.
We may use your PHI as follows:
To process billing and payment.
For healthcare operations and administrative tasks, such as credentialing and claims processing.
To comply with HIPAA and other applicable laws and regulations.
We may share your personal information and PHI in the following cases:
<0br>With our employees, contractors, or authorized agents who require access to perform services on our behalf.
With healthcare providers, insurance companies, and relevant third-party entities as necessary for processing claims, billing, and treatment coordination.
With government authorities or law enforcement when required by law.
In the case of a business transfer, merger, or acquisition, where your information may be transferred as part of the transaction.
We do not sell, trade, or transfer your phone number (for SMS or other communication) to third-party companies.
You have the right to:
Access and review your personal information and PHI that we hold.
Request corrections or updates to your personal information and PHI.
Opt out of receiving marketing communications, SMS messages, or phone calls by contacting us directly.
We employ reasonable and industry-standard security measures to protect your personal information and PHI from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please understand that no method of electronic transmission or storage is 100% secure.
We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our practices or to comply with legal requirements. Any material changes will be posted on this page with an updated effective date. We encourage you to periodically review this page to stay informed about any updates.
As a healthcare-related service provider, Atlantis RCM is fully committed to complying with HIPAA regulations. Our HIPAA compliance includes:
Implementing safeguards to protect PHI from unauthorized access, use, or disclosure.
Conducting regular risk assessments and security audits to ensure ongoing compliance.
Training our team members on HIPAA privacy and security practices.
Appointing a designated Privacy Officer to oversee and ensure HIPAA compliance.
By using our services, you acknowledge that we are a HIPAA-compliant entity and that we will handle your PHI in accordance with HIPAA standards. If you believe there has been a breach of your PHI or if you have any concerns regarding HIPAA compliance, please contact our Privacy Officer immediately.
While we take great care in providing accurate services, Atlantis RCM is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We are not responsible for third-party actions such as insurance provider delays, claim denials, or any data breaches beyond our control.
By You: You may terminate your use of our services at any time by providing written notice. All outstanding payments for services rendered prior to termination must be settled.
By Us: We reserve the right to suspend or terminate your access to our services if we believe you are in violation of these Terms or if payment obligations are not met.
These Terms and Conditions are governed by the laws of [Your State/Country]. Any legal action or dispute arising from these Terms will be resolved in the courts located in [Your State/Country].
If you have any questions, concerns, or requests regarding these Terms and Conditions or your personal information, please contact us:
Atlantis RCM
Email: [email protected]
Phone: (877) 778-3263
We’ll walk you through the billing services and answer any questions you might have.
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