At Atlantis RCM, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our revenue cycle management, medical billing and coding, and credentialing services.
We may collect the following types of information:
Personal Information: This includes your name, address, phone number, email address, and other contact details.
Medical Information: We may collect health-related information required for medical billing, coding, and credentialing purposes, including patient records, diagnosis codes, treatment information, and insurance details.
Financial Information: This may include payment details necessary for processing payments, insurance claims, and accounts receivable management.
We use the information we collect for the following purposes:
To process and manage your medical billing and coding, including submitting claims and following up on payments.
To verify your credentials and manage your healthcare provider status.
To comply with applicable laws and regulations, including healthcare privacy regulations like HIPAA.
To improve our services and enhance customer experience.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. The effective date of the most recent version will be noted at the top of this page.
Our team may reach out to you via text/SMS, email, or phone call to provide updates, answer your queries, or ensure you have the support needed. We take your privacy seriously and use secure methods to communicate, in line with this Privacy Policy and applicable privacy laws.
We implement industry-standard security measures to protect your personal and medical data from unauthorized access, alteration, disclosure, or destruction. Our team follows strict guidelines to ensure that all data is securely transmitted and stored in compliance with HIPAA and other relevant privacy laws.
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: We may share information with trusted third-party vendors and partners who assist us in delivering our services, such as medical coding systems or payment processors. These parties are contractually obligated to maintain the confidentiality of your information.
Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or government request.
You have the right to:
Access and Correct Your Information: You may request to review, correct, or update the personal and medical information we hold about you.
Opt-Out: You may opt out of marketing communications or data collection practices, as permitted by applicable law.
Request Data Deletion: You may request the deletion of your information, subject to legal or regulatory requirements.
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites. These websites are governed by their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of third-party websites.
We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. The effective date of the most recent version will be noted at the top of this page.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Atlantis RCM
Email: [email protected]
Phone: (877) 778-3263